Last Updated: July 22, 2026
Your privacy matters to us. This page explains what information we collect when you visit or shop with Lusenfold, how we use it, and the choices you have. We've tried to write this in plain language rather than dense legal jargon, so please take a few minutes to read through it.
Our Commitment to Security
Our website is protected by an SSL (Secure Sockets Layer) certificate, which encrypts the connection between your browser and our servers. This means any information you send us — including personal details and payment information — is transmitted securely and is not readable by outside parties while in transit.
How We Collect Payment Information
When you make a purchase, information such as your credit card number is collected exclusively on pages protected by our SSL encryption. We do not store full credit card numbers on our own servers — payment processing is handled through secure, industry-standard payment gateways designed specifically to protect this type of sensitive data.
What Information We Collect
Depending on how you interact with our site, we may collect:
- Contact details you provide, such as your name, email address, shipping address, and phone number
- Order and purchase history
- Payment information, collected and processed securely as described above
- Basic technical information, like your browser type and IP address, which helps us keep the site running smoothly
We only collect the information we actually need to process your order, respond to your questions, and improve your shopping experience. Collecting your personal information is never the primary purpose of our website — it's simply a byproduct of running a functional online store.
How We Use Your Information
We use the information we collect to:
- Process and ship your orders
- Communicate with you about your purchase or customer service requests
- Improve our website and product offerings
- Meet legal and accounting requirements
We Do Not Sell Your Information
We do not sell, rent, or trade your contact information — including your name, email address, or phone number — to third parties for their marketing purposes. Your information stays with us and is only shared with service providers who help us operate our business, such as payment processors and shipping carriers, and only to the extent necessary for them to perform their services.
We Don't Use Your Information or Photos for Advertising Without Your Permission
We will never use your personal information or any photos or images you provide to us for advertising or promotional purposes without first getting your clear, explicit consent. If we ever wanted to feature your feedback, photo, or testimonial in our marketing, we would ask you directly before doing so.
Cookies and Similar Technologies
Like most websites, we use cookies to help our site function properly — for example, to remember items in your cart or to understand how visitors use our site so we can make improvements. You can adjust your browser settings to limit or block cookies, though doing so may affect certain features of the site.
Children's Privacy
Our website and services are intended for use by adults, or by users who have obtained consent from a parent or legal guardian. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16 without the appropriate parental or guardian consent, we will take prompt steps — both technical and procedural — to delete that information from our systems and prevent further collection.
By using this website, you confirm that you have reached the age of legal majority in your jurisdiction, or that you are using this website and our services with the permission of a parent or legal guardian.
Your Rights and Choices
You may contact us at any time to ask what personal information we hold about you, to request a correction, or to request that we delete your information, subject to any recordkeeping obligations we may have under applicable law. We handle these requests in accordance with applicable U.S. federal and state privacy laws.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. While no method of transmission or storage is ever completely risk-free, we're committed to safeguarding your data using industry-standard practices.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page along with a revised "Last Updated" date at the top.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out using any of the contact methods below.
US Warehouse Address: 4 Peddlers Row, Newark, DE 19702, United States
China Factory Address: No. 02, North Side of the Road, 80 Meters West of the Railway Bridge, Sangyuan Village, Bazhou Town, Bazhou City, Langfang City, Hebei Province, China
Email: service@lusenfold.com
Phone: +1 302-551-8292
Hours: Monday–Friday, 9 AM–5 PM ET